Frequently Asked Questions (F.A.Q.)

So you’ve listened to my presentation, or simply heard about 1-2-3 Shrink, and have a few questions. That’s great! I’d love to try to answer them for you. On this page, I answer the most common questions we receive on a daily basis. If you’re unable to find an answer on this page, you can contact us here and I or someone on my team will get back to you as soon as possible. Also, keep this page for future reference to help you answer any questions or address any concerns you may have in the future.

Q: What is the one really strange secret?
A: It’s a new way of eating – and thinking about eating. But I promise you: there’s no calorie counting, no measuring, and no starving! As soon you start using this one secret, you won’t believe how easy it is to eat anything you want and still lose weight. And while it’s really easy to do, it requires the more detailed explanation in 1-2-3 Shrink to make sure you’re using the technique properly.

Q: How long will it take before I see results?
A: The truth is, no program is the same for everyone. If you follow the tips I’ve put together, you should start seeing results fast. I noticed results almost instantly, within weeks, and was able to keep the fat off for good!

Q: With 1-2-3 Shrink, do I have to keep track of what I eat?
A: One of the best parts about 1-2-3 Shrink is that it’s so easy to follow. You don’t have to document each meal in a notebook, count calories, or follow a daily eating schedule. With 1-2-3 Shrink, you can lose weight WITHOUT the burden of tracking every meal.

Q: Is this just another fad diet that will leave me craving more food?
A: Exactly the opposite. You’ll learn how to enjoy mac & cheese, burgers, chocolate…all your favorite foods, without changing your diet. All this while trimming your figure and losing unwanted weight.

Q: What if I have special food needs, like allergies or a medical condition?
A: With 1-2-3 Shrink you can eat anything you want – there’s no list of foods you need to eat or should avoid. So whatever your condition is, you decide the foods you eat. Whether you need to keep your blood sugar up, can’t eat wheat, or simply don’t like certain foods, you’ll still be able to use and benefit from 1-2-3 Shrink. In fact, that’s what makes it such a great program for people with dietary restrictions! Of course, you should always talk to your doctor before starting any weight loss plan.

Q: What makes 1-2-3 Shrink different from the other diet and weight loss programs?
A: How many times have you tried a diet or exercise program and had to give up something you love? It’s hard to limit what you can eat and motivate yourself to go to the gym…especially with everything else you have going on. Other diets didn’t work for me, and the entire reason I designed this program is so you could enjoy the things you love while getting the body you want. Try to find another weight loss program out there that gives you this freedom.

Q: Does 1-2-3 Shrink work for men and women?
A: Absolutely! I designed 1-2-3 Shrink to help anyone lose unwanted fat, regardless of sex. Your bodies burn fat in different ways, but the techniques used in this program work for men and women alike.

Q: I’ve heard that losing weight gets harder the older you get. Could I be too old for 1-2-3 Shrink to work?
A: 1-2-3 Shrink can work for people of all ages. After all, I didn’t start losing weight until I was in my 40’s! Since there’s no vigorous exercise program to keep up with, age shouldn’t be an issue. If you’re truly dedicated to getting skinnier and healthier, 1-2-3 Shrink should work.

Q: I really have a lot of weight to lose. Am I too far gone for 1-2-3 Shrink to work?
A: As you’ll learn, I thought I was too far gone but this program helped me lose 52 lbs. and keep it off for good! 1-2-3 Shrink isn’t designed to shave off 5 or even 10 stubborn pounds…actually, the heavier you are, I believe the better this program works.

Q: Will 1-2-3 Shrink help me lose fat from my problem areas?
A: Of course! 1-2-3 Shrink will help you lose fat all over your body, including the problem areas for most men and women – your belly, butt, and thighs. Think about it – if you want to lose 20, 30 lbs., it’s not all going to come from one area. You’ll Shrink all over!

Q: Does 1-2-3 Shrink involve taking supplements or pills? Or a gym membership? What about expensive equipment?
A: Only if you want to waste your money. Weight loss supplements are designed NOT to work, and there is no pill that will magically give you the body you want. Not to mention some pills and supplements out there aren’t entirely safe for your body. 1-2-3 Shrink is a truly natural way for you to eat what you want and lose weight…without pills or supplements. And this program is designed to work without exercise, so you don’t need to worry about wasting hundreds of dollars on torturing yourself.

Q: Okay, but I’ll still need to spend hours working out to see results. Right?
A: Losing weight is actually easier when you don’t exercise. Working out burns calories, which makes you hungrier and causes you to eat more. Of course, once you start losing weight you may want to tone your body some. But I would recommend yoga or Pilates over running mile after mile or lifting heavy weights.

Q: What if I try 1-2-3 Shrink, and it just doesn’t work for me?
A: I have faith that my program will work to help you lose unwanted weight and get the body you’ve always wanted. However, if it doesn’t, 1-2-3 Shrink comes with my “Just like Jenny” guarantee. So, if after 60 days you aren’t seeing the results you want, I want you to fill out this request form and we’ll refund your entire purchase.

Q: How safe is your ordering process? I’m not always comfortable with giving out my credit card information online.
A: Ordering through is perfectly safe. Our websites are monitored by several security systems, so you don’t have to worry about what happens with your credit card information.

Q: Can I order from countries outside the United States?
A: Even though we’re based in Baltimore, MD, you can order from anywhere. There’s no shipping required, so forget about extra costs associated with international orders. All you need is an email address, and we’ll send directions on how to download 1-2-3 Shrink directly to your inbox.

Q: What is an e-book?
A: An e-book is an electronic, downloadable version of a book or program. As soon as you place an order for 1-2-3 Shrink, I’ll send you an email with instructions on how to download the e-book, save it to your computer or print out a copy to use. Forget driving out to a book store or waiting 5-7 business days for your program to ship – e-books make it so that you don’t have to wait one extra second to receive your order and get started.

Q: After ordering, how long will it take until I receive the 1-2-3 Shrink program?
A: You will instantly receive a confirmation email with a link to download 1-2-3 Shrink. That’s the beauty of a downloadable e-book – you don’t have to wait another minute to get started on the body you want. When you receive an email from, simply open the message, click the “Download 1-2-3 Shrink” button, and follow the instructions on the following page. In order to download and read 1-2-3 Shrink, you must have Adobe PDF Reader installed on your computer which you can download here. Once you download the e-book, just save it to your desktop or print out a copy. You’ll be able to get started right away!

Q: Can I send my copy of 1-2-3 Shrink to a friend?
A: Once you receive your copy of 1-2-3 Shrink, you can download it one (1) time. It took me years to put this program together, and my publisher won’t allow me to make it available for free. However, I encourage you to share some of the tips and tricks included in 1-2-3 Shrink with your friends and let them know exactly how you’ve been able to shed those unwanted pounds (trust me, they’ll notice). But due to publication restrictions, we can’t allow you to forward the entire e-book.

Q: How do I access or download the program after my purchase?
A: You’ll receive a confirmation email with instructions on how to access your purchase. It’s really easy and only takes seconds to get your copy of 1-2-3 Shrink after your order is processed. If you’re having trouble accessing your 1-2-3 Shrink purchase, check your spam folder – occasionally, emails from unknown addresses will automatically be marked as spam. If your confirmation email is in your spam folder, please take a moment and whitelist This way you’ll be able to receive all of your coaching emails directly from me, and are included in your purchase of 1-2-3 Shrink. If you looked in your spam folder and still can’t find your copy of 1-2-3 Shrink, please contact 1-2-3 Shrink customer support and we’ll be happy to send another copy.